AT&T in Alpharetta, GA Open now

Reviews about AT&T

• ★ ☆ ☆ ☆ ☆

  July 04, 2019, by Ian Elliott
  Employees use shady tactics to "up-sell" you. I walked in looking for two lines, one for my phone and one for a phone I want to buy for my wife. Suddenly they're telling me they're going to bundle in a smart watch and a tablet. I explicitly told the employee I don't need those extra devices. He made it look and sound like I was getting some great deal, but never mentioned I'd be paying for an additional two lines. I rolled my eyes and just went with it since my wife was glaring at me by this point (haha I know, I should have made sure instead of letting her rush me). Anyway the point is that once the first bill came, I found out I was being charged extra, way more than I originally budgeted for a phone bill, for two devices that are pretty much obsolete. Be careful, don't let these leaches up sell you. They will try to make you buy the leftover obsolete technology and hide it in the fine print. Then you won't even be able to return it without a $45 "restocking" fee. I will never do business with AT&T on Mansell Road again.
• ★ ★ ★ ★ ★

  January 07, 2019, by Anthony F
  We had the pleasure of dealing with Rob. We did have bit of a wait and it is kind of annoying having an individual on payroll that's only purpose is to check people in. Waste of money and it's a disruption of operations. Get a ticket puller like the old days and get another sales associate. But back to the main topic, Rob was awesome. Very nice and easy to talk to. Talked me into the S8+ and after playing with this phone I'm super happy with my decision. Thanks Rob!